Returns

Delivery and return terms

Your purchases are shipped, from Monday to Friday, within 48 hours from the closing of your order and sent via primary courier with online tracking, or in any case with the method that you have chosen during the purchase process.

If you have express or special shipping requirements, please contact us for the definition of your needs and the related cost quantification.

In any case you will be promptly notified of the departure of your purchases and of the corresponding online tracking number of the chosen courier.

The value of the shipment includes the costs of packaging, which are fixed, while the shipping costs are variable depending on the weight and location of delivery. We advise you to make a single order if you buy more than one item for delivery in the same location, as separate orders will be managed each with its shipping cost even if directed to the same address.

Packages travel to you and danger, but we assure you that the packages are safe and your purchases are well protected inside the packs.

In the unfortunate hypothesis that the package arrives damaged externally do not accept the package and communicate to the courier to send it back to sender to be paid by recipient.

We will promptly contact you to define the refund and /or replacement of your purchases